776bd Privacy Policy

1. Data We Collect

When you register for and use the 776bd Platform, we collect several categories of personal data. The scope of data collected depends on the features you use and the actions you take on the Platform. The categories below describe the full range of personal data that 776bd may collect and process.

776bd does not knowingly collect personal data from individuals under the age of 18. If we become aware that a minor's data has been submitted to the Platform, we will delete that data promptly and close the associated account. 18+ only.

2. How We Use Your Data

776bd uses the personal data we collect for specific, clearly defined purposes. We do not process your data in ways that are incompatible with the purposes set out below. The primary purposes for which we use your data are as follows:

• Account management: To create, maintain, verify, and secure your 776bd player account, including identity verification (KYC) as required by our responsible gaming obligations.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Sonali Bank, Visa, and Mastercard, and to maintain accurate financial records of all transactions in Bangladeshi Taka (৳).
• Platform operation: To deliver the sports betting, cricket betting, live casino, slots, and other gaming services available on the 776bd Platform.
• Responsible gaming monitoring: To detect patterns of play that may indicate problem gambling behaviour, to apply deposit limits and self-exclusion controls, and to fulfil our obligations under responsible gaming best practices.
• Fraud prevention and security: To identify, investigate, and prevent fraudulent activity, money laundering, collusion, bonus abuse, and other prohibited conduct as described in our Terms and Conditions.
• Customer support: To respond to your queries, complaints, and requests submitted via live chat or email, and to maintain records of our communications for quality and dispute-resolution purposes.
• Platform improvement: To analyse aggregated and anonymised usage data to understand how players interact with the Platform and to develop new features and improve existing ones.
• Promotional communications: To send you relevant offers, bonus notifications, and promotions tied to BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh — but only where you have not opted out of marketing communications.

You may opt out of promotional communications at any time by contacting our support team at [email protected] or by indicating your preference in your account settings. Opting out of marketing will not affect the operational and legal communications we are required to send you.

3. Data Sharing & Disclosure

776bd does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the limited circumstances described below, and always subject to appropriate confidentiality and data protection obligations.

• Payment processors: We share necessary financial data with bKash, Nagad, Rocket, Upay, and card processing networks (Visa, Mastercard) solely to process your deposit and withdrawal transactions. These providers operate under their own privacy policies and are responsible for the security of data within their systems.
• Game technology providers: To deliver casino and slot games, we share session and account reference data with certified game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers receive only the minimum data required to operate the game session.
• Identity verification services: To comply with know-your-customer (KYC) and age verification requirements, we may share identity documents with trusted third-party verification service providers who process this data on our behalf.
• Analytics and platform security providers: Aggregated, pseudonymised technical and usage data may be shared with analytics partners to help us monitor platform performance and detect security anomalies. No directly identifiable personal data is included in these transfers.
• Legal and regulatory obligations: We may disclose your personal data to relevant authorities, financial intelligence units, or law enforcement agencies where we are legally required to do so, including in connection with anti-money-laundering investigations.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 776bd's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections continuing to apply.

4. Cookies & Tracking Technologies

The 776bd Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, and to gather aggregated analytics data that helps us improve the user experience for Bangladeshi players. The table below summarises the types of cookies used on 776bd.

776bd does not use third-party advertising or retargeting cookies. We do not place cookies on your device for the purpose of serving you advertisements on other websites or applications.

You can control cookie behaviour through your browser settings. Most modern browsers allow you to block, delete, or be notified about cookies. Please note that disabling strictly necessary cookies may prevent you from logging in to your 776bd account or using certain Platform features. For instructions on managing cookies in your specific browser, consult your browser's help documentation.

5. Data Retention

776bd retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. The following retention principles apply:

• Active accounts: While your 776bd account remains active, we retain all account, identity, and transaction data necessary to operate the account and fulfil our contractual and legal obligations to you.
• Closed accounts: Following the closure of your account — whether voluntary, due to self-exclusion, or as a result of a terms violation — we retain transaction records and identity verification data for a minimum of five years in order to comply with anti-money-laundering and financial record-keeping requirements.
• Support communications: Records of live chat transcripts and support emails are retained for a period of three years to facilitate dispute resolution and quality assurance reviews.
• Analytics data: Aggregated and pseudonymised analytics data, which cannot be used to identify you individually, may be retained indefinitely for platform improvement purposes.
• Dormant accounts: If your account has been inactive for 12 consecutive months, we will make reasonable attempts to contact you before taking any action. Data associated with dormant accounts is retained in accordance with the active account retention schedule until formal closure.

When your data is no longer required for the purposes set out above and no legal retention obligation applies, 776bd will securely delete or irreversibly anonymise that data. Anonymised data, by definition, can no longer be attributed to any individual and is no longer considered personal data.

6. Your Privacy Rights

As a player on the 776bd Platform, you hold a number of rights in relation to the personal data we hold about you. You may exercise any of these rights at any time by contacting our support team at [email protected]. We will acknowledge your request within 72 hours and aim to fulfil it within 30 calendar days.

7. Data Security

776bd takes the security of your personal data seriously and employs a range of technical and organisational measures designed to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS/SSL encryption: All data transmitted between your browser or mobile device and our servers is encrypted using TLS (Transport Layer Security), ensuring that your login credentials, payment details, and account information cannot be intercepted in transit.
• Access controls: Access to personal data within 776bd's internal systems is restricted on a strict need-to-know basis. Staff with access to personal data are bound by confidentiality obligations and receive regular data handling training.
• Secure password storage: Account passwords are stored using one-way cryptographic hashing — 776bd staff cannot view your password in plain text. If you forget your password, a reset process is used rather than retrieval of the existing credential.
• Fraud detection systems: Our platform continuously monitors login activity, transaction patterns, and gameplay behaviour for signs of account compromise, identity fraud, or money laundering, and flags suspicious activity for human review.
• Third-party security standards: Payment partners including bKash, Nagad, and Rocket operate under their own robust security frameworks. 776bd does not store full financial account credentials for these services on our own servers.

Despite these measures, no data transmission or storage system is entirely immune from security risks. In the event of a personal data breach that is likely to result in a risk to your rights, 776bd will notify affected players without undue delay and take all reasonable steps to contain the breach and mitigate its impact.

You also have an important role in keeping your account secure. Please use a strong, unique password for your 776bd account, do not share your login credentials with anyone, and contact our support team immediately if you suspect unauthorised access to your account.

8. Policy Updates & Contact

776bd reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this document and, where appropriate, notify registered players via their account email address.

Your continued use of the 776bd Platform following any published update to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your data. The most current version is always available at 776bd.app/privacy-policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 776bd handles your personal data, please contact our dedicated privacy team using the details below. We treat all privacy-related enquiries with the utmost seriousness and will respond within 72 hours of receipt.